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The legal grounds under data protection legislation for processing your personal data are as follows:
Should you apply to a role with which you are matched, you will most likely be asked to provide a copy of your Curriculum Vitae and answer one or more questions set by the employer. When this happens, we will share as a default your basic profile information with the Employer in question, including your name, email address, phone number, work experience and education details. And where you are requested to upload a Curriculum Vitae and/or respond to specific questions set by an Employer, we will share the Curriculum Vitae that you upload and your responses to any questions set with the Employer. We may disclose aggregate statistics about visitors to and users of the Site in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information. We will disclose your personal information to our agents or contractors who assist us in providing the services we offer through the Site, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing IT and other support services or in other tasks, from time to time. These third parties are:
Our agents and contractors will only use your information to the extent necessary to perform their functions. In the event that we undergo re-organisation or are sold to a third party, any personal information we hold about you may be transferred to that re-organised entity or third party. We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the Site or the rights, property or personal safety of any person.
The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We place great importance on the security of all personal information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Your personal information which we collect is sent to and stored on secure servers located in the United Kingdom. Such storage is necessary in order to process the information. Personal information submitted may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above (see Information sharing), which may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. The countries concerned may not have data protection laws as strict as those in the EEA. Where we transfer your personal information we will either undertake an assessment of the level of protection in light of the circumstances surrounding the transfer or:
We will use reasonable endeavours to ensure that your personal information is maintained and up to date. However, you are under a duty to inform us of any and all changes to your personal information to ensure that it is up to date and we will update or delete your personal information accordingly.
We will retain your personal data for different periods depending on the service you have chosen to use us for, which may be a longer period than that for which we need to hold your data to provide those services, i.e where we are under regulatory or statutory duties to hold your data for a longer period. Unless we are under such obligations, we will retain your information for as long as you have an account with us.
You have a legal right to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information free of charge. You also have a right to correct any errors in that information. In the event that we process your data by automated means where you have either provided us with consent for us to use your information or where we used the information to perform a contract with you, you have the right to request that we send to you or to another organisation, a copy of the personal data we hold about you in electronic form, for example when you are dealing with a different service provider. If you would like us to move, copy, or transfer your information please let us know by email to firstname.lastname@example.org. We will respond to you within one month after assessing whether or not this is possible, taking into account the technical compatibility with the other organisation in question. You can ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where you have withdrawn consent for us to process it (as explained below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. You can ask us to suspend the way in which we are using your information in certain scenarios, or object to our processing your data where we are relying on a legitimate interest ground (or those of a third party) and you feel it impacts on your fundamental rights and freedoms, or where we are processing your personal data for direct marketing purposes. In some cases where you object, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Please note that if you want us to restrict or stop processing your data this may impact on our ability to provide our services. Depending on the extent of your request we may be unable to continue providing you with our service. Any queries or concerns about the way in which your data is being used can be sent to email@example.com. You have the right at any time to withdraw any consent you have given us to process your personal data. Please note if you withdraw your consent it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent. Should you wish to do so you can change your consent preferences at any time on your account settings. As mentioned above, you also have a right to prevent the use of your personal information for direct marketing purposes. Where we are legally permitted to do so, we may refuse your access request and will give you reasons for doing so. We will seek to act on your request in the timescale required by applicable data protection laws.
In order to provide you with our services, it is necessary for us to conduct profiling on your data as well as automated decision making which will have a legal or otherwise significant effect on you, specifically determining whether or not you are matched with a role, therefore hear about that role and therefore have an opportunity to apply for that role through TalentPool. It is our objective however to match suitable candidates for any role and therefore it is our objective that, where you are not matched with a role, you would have a very low probability of being successful in applying for that role due to not meeting the role’s requirements as set by the Employer. Specifically, the profiling and automated decision making which we conduct , consists of assessing your suitability for a role against the role profile and requirements submitted by an Employer (to illustrate with a simplified scenario, if an Employer requires a fluent French-speaker for a role and you do have not informed us that you speak fluent French, then you will not be matched with that role). It is this process, driven by a series of algorithms designed to match you with roles with which you are best suited, which enables us to deliver our service of introducing you to relevant opportunities and which differentiates us from an open job board. We profile your data and make automated decisions in order to match you with the roles we feel are most suitable for you. But we don’t always get it right. If you feel that the roles you are matched with through TalentPool are not right for you, you can contact us to request that we review your account manually. Alternatively you may log in to your account at any time to update your preferences in your profile, which will impact the automated decision making process.
Our services are not aimed at children. Our users have to be at least 18 years of age, as set out in our terms of business and use.